Privacy Notice for
Digital Communications

Depending on the channel and nature of your communication, we may process the following categories of personal data:

• Name and contact details (e.g. email address, phone number)
• Company name and job title (if provided)
• The content of your message, enquiry, or submission
• Survey responses and feedback
• Social media handle or profile name (where you contact us via social media)
• Technical metadata associated with web form submissions (e.g. timestamp, IP address)

We use your personal data to:

• Respond to your enquiries, messages, and support requests
• Process and fulfil requests submitted via web forms (e.g. demo requests, support ticket submissions)
• Collect feedback through surveys to improve our products and services
• Send digital marketing material, product updates, and relevant communications (where you have opted in or where we have a legitimate interest to do so)
• Maintain internal records and follow up on ongoing business communication

Our processing of your personal data is based on one or more of the following legal grounds under the GDPR:

Consent applies where you have actively opted in — for example, by subscribing to digital marketing material or participating in a survey.

Contract performance applies where communication is necessary to fulfil a request or an existing business agreement.

Legitimate interests applies to inbound business communication and follow-up, where such processing does not override your fundamental rights and freedoms.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. When the data is no longer needed, it is securely deleted or anonymised in accordance with our internal data management procedures.

We may send digital marketing material — such as product updates, news, and relevant communications — to existing or prospective contacts where we have a legitimate interest or have obtained your consent to do so.

To deliver and manage our digital communication channels, we rely on the following categories of third-party platforms, all of which process data on our behalf as data processors under contractual data processing agreements:

• Microsoft 365 — used for email and Teams messaging
• Web hosting and form providers — used to receive and process enquiries and support requests submitted via forms on our website
• Social media platforms (e.g. LinkedIn) — where you initiate contact with us through these channels

We do not sell your personal data or share it with third parties for their own purposes.

Under the GDPR, you have the following rights regarding your personal data:

You also have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) at datatilsynet.no.